Governance Framework

Infinity Quality Company (IQC) is committed to maintaining the highest standards of corporate governance, ensuring transparency, accountability, and ethical conduct in all our operations.

Governance Principles

Accountability

Clear responsibility and decision-making authority

Transparency

Open communication with stakeholders

Integrity

Ethical conduct in all business activities

Stakeholder Focus

Consideration of all stakeholder interests

Organizational Structure

Board of Directors

Responsibilities:

  • Strategic direction and policy approval
  • Oversight of management performance
  • Risk management and compliance
  • Financial oversight and approval
  • Appointment of senior management
Managing Director

Responsibilities:

  • Overall operational management
  • Implementation of board decisions
  • Day-to-day business operations
  • Stakeholder relations
  • Performance management
Senior Management Team

Key Positions:

  • Director of Operations: Certification operations and quality
  • Technical Manager: Technical competence and standards
  • Quality Manager: Quality management system
  • Finance Manager: Financial management and reporting
  • HR Manager: Personnel management and development
  • Compliance Officer: Regulatory compliance and accreditation

Governance Committees

Impartiality Committee

Composition:

  • Independent chairperson
  • External industry experts
  • Client representatives
  • Management representatives

Functions:

  • Monitor threats to impartiality
  • Review safeguards effectiveness
  • Advise on impartiality matters
  • Review appeals and complaints
Certification Committee

Composition:

  • Technical experts
  • Senior auditors
  • Quality management personnel

Functions:

  • Certification decision-making
  • Review of audit findings
  • Suspension/withdrawal decisions
  • Scope modification approvals
Risk Management Committee

Composition:

  • Managing Director
  • Finance Manager
  • Operations Manager
  • Compliance Officer

Functions:

  • Identify and assess risks
  • Develop mitigation strategies
  • Monitor risk indicators
  • Report to Board of Directors

Compliance and Regulatory Framework

Compliance with International Standards
  • ISO/IEC 17021 - Management System Certification

Internal Control Systems

Internal Audits

Regular internal audits to ensure compliance with standards and procedures

Management Reviews

Periodic management reviews to assess system effectiveness

Performance Monitoring

KPI tracking and performance measurement systems

Competence Assurance

Personnel competence evaluation and development programs

Ethical Standards

Infinity Quality Company adheres to the highest ethical standards including:

  • Zero tolerance for corruption and bribery
  • Strict confidentiality protocols
  • Conflict of interest management
  • Fair treatment of all stakeholders
  • Professional integrity and honesty
  • Respect for intellectual property
  • Data protection and privacy
  • Environmental responsibility

Stakeholder Engagement

Infinity Quality Company maintains active engagement with:

Clients
Accreditation Bodies
Regulatory Authorities
Industry Partners

Continuous Improvement

Our governance framework is subject to continuous review and improvement through:

  • Annual governance effectiveness reviews
  • Stakeholder feedback incorporation
  • Benchmarking against best practices
  • Regular policy and procedure updates
  • Training and development of governance personnel

Governance Declaration

Infinity Quality Company is committed to maintaining exemplary corporate governance standards that support our mission of providing credible, impartial, and professional certification services. This framework is reviewed annually and updated as necessary to reflect best practices and stakeholder expectations.