Our Commitment

Infinity Quality Company (IQC) recognizes that impartiality in certification activities is the cornerstone of our credibility and the trust placed in us by our clients, accreditation bodies, regulatory authorities, and the public.

We are committed to maintaining the highest standards of impartiality in all our certification activities, ensuring that our decisions are based solely on objective evidence and conformity to applicable standards.

Fundamental Principles

Independence

Infinity Quality Company maintains independence from all activities that could compromise the impartiality of our certification services.

Objectivity

All certification decisions are based on objective evidence of conformity to standard requirements, free from commercial or external pressure.

Transparency

Our processes, requirements, and decision-making criteria are clearly documented and publicly available.

Competence

We ensure that all personnel involved in certification activities have the necessary competence and are free from conflicts of interest.

Safeguarding Impartiality

No Consultancy Services

Infinity Quality Company does not offer or provide management system consultancy services. We maintain a clear separation between certification and consultancy to ensure impartiality.

No Consultant Referrals

We do not direct, recommend, or suggest specific consultants or consulting organizations to our clients or prospective clients.

Conflict of Interest Management

All personnel involved in certification activities must declare any conflicts of interest. Where conflicts exist, appropriate measures are taken to eliminate or minimize the threat to impartiality.

Independent Review

Certification decisions are reviewed by personnel who did not conduct the audit, ensuring independent and impartial decision-making.

Threat Analysis

Regular analysis of threats to impartiality is conducted, with appropriate actions taken to address identified risks.

Organizational Structure for Impartiality

Impartiality Committee

Infinity Quality Company has established an Impartiality Committee comprising representatives from:

  • Certification body management
  • Audit personnel
  • Independent external members
  • Client representatives (non-voting)

Committee Responsibilities:

  • Review and monitor threats to impartiality
  • Ensure safeguards are effective
  • Make recommendations to top management
  • Review complaints and appeals related to impartiality

Financial Independence

Revenue Sources

Infinity Quality Company secures funding through:

  • Certification fees from clients
  • Investor contributions
  • Training services (separate legal entity)
Financial Safeguards

We ensure that:

  • Financial interests do not influence certification decisions
  • Certification revenue is not tied to audit outcomes
  • Personnel compensation does not create bias

Personnel Impartiality

All personnel involved in certification activities must:

  • Act impartially and professionally
  • Declare potential conflicts of interest
  • Not audit organizations where they have worked in past 2 years
  • Maintain confidentiality
  • Base decisions on objective evidence only
  • Resist commercial or external pressures
  • Report threats to impartiality immediately
  • Comply with code of conduct

Continuous Monitoring

Infinity Quality Company continuously monitors and reviews:

Risk Assessment

Regular identification of threats to impartiality

Effectiveness Review

Evaluation of safeguard effectiveness

Continuous Improvement

Implementation of enhancements as needed

Our Public Commitment

This Statement of Impartiality is publicly available and demonstrates Infinity Quality Company's unwavering commitment to maintaining the highest standards of impartiality in all certification activities. We welcome stakeholder feedback and maintain open communication channels to address any concerns regarding impartiality.

To report concerns about impartiality: impartiality@infinitycert.com.sa